Lesson 6.13.1

6.13.1 Employer/employee relations Quiz: OCR Business, Unit 6

20 questions

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Lesson 6.13.1, Employer/employee relations: 20 multiple choice questions for the OCR Business (H431), Unit 6: Human resources, written with Revision Ninja.

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The 20 questions

  1. What term describes negotiations between trade union representatives and employers over pay and conditions?

    • Arbitration
    • Collective bargaining
    • Individual bargaining
    • Conciliation

  2. Which independent UK organisation provides free services to help resolve workplace disputes?

    • Acas
    • CBI
    • TUC
    • HMRC

  3. What form of industrial action involves workers refusing to perform duties outside their exact employment contract?

    • Picketing
    • Work-to-rule
    • Strike
    • Go-slow

  4. A neutral third party making a legally binding decision to resolve a workplace dispute is known as:

    • Arbitration
    • Negotiation
    • Mediation
    • Conciliation

  5. Which industrial action involves employees deliberately carrying out their tasks at the slowest possible speed?

    • Go-slow
    • Overtime ban
    • Work-to-rule
    • Lockout

  6. What is the process where a neutral party actively encourages both sides to reach a voluntary compromise?

    • Conciliation
    • Lockout
    • Litigation
    • Arbitration

  7. A joint committee of employee representatives and managers discussing general workplace issues is a:

    • Quality circle
    • Board of directors
    • Trade union
    • Works council

  8. What legal requirement must a trade union fulfil before undertaking lawful industrial action?

    • Press release
    • Public protest
    • Employer consent
    • Secret ballot

  9. Which term describes a formal complaint raised by an employee against their employer regarding working conditions?

    • Grievance
    • Arbitration
    • Disciplinary
    • Redundancy

  10. An employer preventing staff from entering the workplace during an industrial dispute is using a:

    • Blacklist
    • Go-slow
    • Lockout
    • Strike

  11. If 40 out of 200 employees join a strike, what percentage of the workforce is striking?

    • 40%
    • 20%
    • 15%
    • 25%

  12. Which perspective views the firm as a single unit where managers and workers share identical goals?

    • Marxist approach
    • Individualist approach
    • Pluralist approach
    • Unitary approach

  13. Which perspective views conflict in the workplace as inevitable due to differing interests of groups?

    • Monist approach
    • Capitalist approach
    • Pluralist approach
    • Unitary approach

  14. An employee group refusing to work extra hours beyond their contractual basic schedule is an:

    • Work-to-rule
    • Official strike
    • Unofficial strike
    • Overtime ban

  15. Where should an employee initially raise an informal workplace grievance under standard HR procedures?

    • Line manager
    • Acas officer
    • Tribunal judge
    • Managing director

  16. If 150 members vote on strike action and 120 vote yes, what is the approval rate?

    • 85%
    • 70%
    • 80%
    • 75%

  17. What organisation represents the collective interests of various trade unions across the United Kingdom?

    • TUC
    • IoD
    • Acas
    • CBI

  18. Which term refers to employees standing outside a workplace to persuade others not to enter during a strike?

    • Picketing
    • Boycotting
    • Lockout
    • Whistleblowing

  19. A formal agreement between an employer and a trade union regarding pay and terms is a:

    • Collective agreement
    • Redundancy offer
    • Whistleblowing policy
    • Employment contract

  20. If a factory loses 5 days of output across 20 workers due to industrial action, how many worker-days are lost?

    • 100 days
    • 1000 days
    • 25 days
    • 80 days

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