Lesson 6.14.1

6.14.1 External influences on human resources Quiz: OCR Business, Unit 6

20 questions

Written by Revision Ninja · Last reviewed 11 October 2026

In partnership with Revision Ninja

Lesson 6.14.1, External influences on human resources: 20 multiple choice questions for the OCR Business (H431), Unit 6: Human resources, written with Revision Ninja.

Host it live on the board and students join with a game code on their own devices, or revise alone with Free Play. The answers are revealed in the game.

Host this setFree Play

The 20 questions

  1. Which UK legislation protects employees from workplace discrimination based on protected characteristics?

    • Health and Safety Act
    • Employment Rights Act
    • Equality Act 2010
    • National Minimum Wage Act

  2. What demographic trend forces UK businesses to adapt training for older workers?

    • Ageing population
    • Falling life expectancy
    • Urban migration
    • Rising birth rate

  3. High national unemployment usually leads to which outcome for business recruitment costs?

    • Zero recruitment costs
    • Lower recruitment costs
    • Higher recruitment costs
    • Unchanged recruitment costs

  4. Which HR trend enables employees to work effectively from locations outside the central office?

    • Deskilling
    • Remote working
    • Job rotation
    • Zero-hours contracts

  5. Increasing the National Living Wage primarily impacts HR by increasing which specific expense?

    • Direct labour costs
    • Capital expenditure
    • Research expenses
    • Marketing costs

  6. What economic condition often causes workers to demand higher wage increases to maintain purchasing power?

    • Economic recession
    • High inflation
    • Deflation
    • Low inflation

  7. A business offering job-sharing and compressed hours is adapting to which social trend?

    • Protectionism
    • Automation
    • Offshoring
    • Work-life balance

  8. What is the main risk to HR from rapid technological automation in manufacturing?

    • Increased absenteeism
    • Labour shortage
    • Structural redundancy
    • High labour turnover

  9. Tighter government immigration controls after Brexit primarily affect HR by causing what labour market issue?

    • Wage deflation
    • Excess labour supply
    • Skill shortages
    • Decreased union power

  10. Moving business functions like IT support to low-cost foreign countries is known as what?

    • Franchising
    • Insourcing
    • Reshoring
    • Offshoring

  11. Which regulation caps the average UK working week at 48 hours unless workers opt out?

    • Working Time Regulations
    • Equality Act 2010
    • National Minimum Wage
    • Employment Rights Act

  12. A rival firm opening nearby and offering higher wages is most likely to increase what HR metric?

    • Staff morale
    • Labour turnover
    • Labour productivity
    • Employee retention

  13. The growth of platform-based app work with non-standard employment contracts is called what?

    • Shadow economy
    • Command economy
    • Circular economy
    • Gig economy

  14. During a period of full employment, HR departments face which major recruitment challenge?

    • High wage demands
    • Low training costs
    • Redundant workers
    • Excess job applicants

  15. Growing environmental awareness forces HR to recruit specialists in which emerging operational field?

    • Deflation
    • Protectionism
    • Sustainability
    • Outsourcing

  16. Failing to provide ergonomic equipment to home workers breaches which statutory employer obligation?

    • Minimum wage laws
    • Data protection
    • Trade union recognition
    • Health and safety

  17. Increased female participation in the labour market has driven greater HR demand for what benefit?

    • Mandatory retirement
    • Redundancy pay
    • Fixed-term contracts
    • Flexible childcare options

  18. An HR department using artificial intelligence to screen candidate CVs is primarily improving what process?

    • Collective bargaining
    • Industrial action
    • Recruitment efficiency
    • Redundancy selection

  19. What external factor describes the formal power of organised worker groups to negotiate pay?

    • Trade union density
    • Interest rate changes
    • Exchange rate volatility
    • Consumer confidence

  20. Reshoring production back to the UK directly increases an HR department's need for what?

    • Export tariffs
    • Overseas visa processing
    • Domestic workforce recruitment
    • Foreign currency hedging

All OCR Business quizzes