Lesson 8.11.1

8.11.1 Technology Quiz: OCR Business, Unit 8

20 questions

Written by Revision Ninja · Last reviewed 11 October 2026

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Lesson 8.11.1, Technology: 20 multiple choice questions for the OCR Business (H431), Unit 8: Operations, written with Revision Ninja.

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The 20 questions

  1. What does CAD stand for in business operational design?

    • Centralised automated design
    • Computer-aided design
    • Control-assisted dynamic
    • Computer-assisted delivery

  2. What system controls manufacturing machinery directly using computer software?

    • Computer-aided manufacturing
    • Total quality management
    • Computer-aided design
    • Enterprise resource planning

  3. A retailer adopts EPOS at checkouts. How does this directly improve inventory control?

    • Reduced advertising costs
    • Lower staff turnover
    • Higher profit margins
    • Real-time stock updates

  4. What is a major negative impact on employees when production is heavily automated?

    • Risk of redundancy
    • Lower physical safety
    • Increased deskilling costs
    • Higher wage demands

  5. A high-street retailer transitions entirely to e-commerce. Which operational cost drops significantly?

    • Cybersecurity fees
    • Website maintenance
    • Delivery expenses
    • Property rental costs

  6. Which software system integrates core business processes into a single database?

    • Enterprise resource planning
    • Computer-aided design
    • Just in Time
    • Quality assurance

  7. An automated reordering system triggers supply orders automatically. How does this impact suppliers?

    • Predictable demand patterns
    • Unpredictable delivery dates
    • Higher credit risk
    • Increased order lead-time

  8. A courier company uses AI to optimise delivery routes. What operational benefit is achieved?

    • Higher unit prices
    • Lower order volumes
    • Increased staff count
    • Reduced fuel costs

  9. Why might technology implementation temporarily cause customer dissatisfaction in service operations?

    • Faster order processing
    • Improved product quality
    • System downtime errors
    • Lower product prices

  10. Which operational activity is directly accelerated by using barcode technology at stock intake?

    • Price setting strategy
    • Product design testing
    • Stock tracking accuracy
    • Employee recruitment

  11. A firm uses 3D printing for rapid prototyping. How does this benefit product development?

    • Increased wastage rates
    • Shorter lead times
    • Slower product launches
    • Higher unit costs

  12. What is a major workforce barrier when introducing new technology into factory operations?

    • Increased skill requirements
    • Improved ergonomic safety
    • Resistance to change
    • Higher wage demands

  13. An airport operator installs self-service check-in kiosks. What is the operational impact?

    • Increased floor space
    • Higher staffing costs
    • Lower check-in capacity
    • Shorter queue times

  14. How does energy-efficient automated machinery improve a manufacturing firm's sustainability?

    • Increased labour productivity
    • Faster production speed
    • Higher raw material costs
    • Reduced energy wastage

  15. What is a major financial drawback for a manufacturing business installing industrial robotics?

    • High unit costs
    • Higher variable costs
    • High capital cost
    • Low fixed costs

  16. Which operational advantage is provided by introducing a Flexible Manufacturing System on a production line?

    • Rapid product switching
    • Higher holding costs
    • Longer lead times
    • Manual machine setup

  17. How do Internet of Things sensors on factory machinery help minimise unexpected operational downtime?

    • Predictive maintenance
    • Manual stock counts
    • Batch size expansion
    • Visual quality control

  18. What is a key operational advantage of using cloud-based software across multiple business sites?

    • Fixed location dependence
    • Offline data storage
    • Higher local storage
    • Real-time data access

  19. Which operational technology helps service businesses track customer interaction history to personalise future delivery?

    • CAD software
    • CAM software
    • EPOS hardware
    • CRM software

  20. What is a major operational risk caused by increasing a factory's reliance on connected digital networks?

    • Cyber security threats
    • Lower fixed costs
    • Higher unit costs
    • Increased scrap rates

All OCR Business quizzes