1.5.2a Types of technology used by business Quiz: Pearson Edexcel Business, Unit 5

The 20 questions

1. Which of these is a type of technology used by business?

   • Paper ledgers kept in a locked cupboard
   • E-commerce
   • Hand-written letters only
   • Manual typewriters for every letter

2. Which technology allows a business to take payments from customers at a till with a card?

   • Photocopiers in the back office
   • Hand-written receipt books
   • Electronic payment systems
   • Paper invoices sent by post

3. Which of these is an example of social media used by business?

   • A company keeping paper records of its customers in a filing cabinet
   • A company using a telephone exchange with no internet connection
   • A company sending a letter to each customer each year
   • A company posting promotional videos on a video-sharing platform

4. What is digital communication in business?

   • Using telephone landlines with no internet connection of any kind in the building
   • Using email, instant messaging and video calls to exchange information quickly
   • Sending information only by paper letter through the post to each of its customers
   • Using only face-to-face meetings in a single office for all of its communication

5. Which technology allows a business to sell goods to customers across the world without a physical shop?

   • Manual cash registers in a single shop
   • Hand-written catalogues sent by post
   • Paper-based stock records only
   • E-commerce

6. Which of these is an example of a payment system used by business?

   • Barter swaps of goods with no money involved
   • Contactless card payment at a till
   • Cash stored in a cash box with no record kept
   • Payment in shells used as a local currency

7. A café uses an app that lets customers order and pay on their phones. Which type of technology is this?

   • Paper ledger and hand-written receipts
   • Letters sent by post to confirm orders
   • Manual typewriter and carbon paper
   • Digital payment system and e-commerce

8. Which of these is a type of technology that a business might use to communicate with its staff?

   • Digital communication such as a shared messaging platform
   • A town crier to make announcements to the staff in the street outside
   • A telegram sent once a month to each member of the team
   • A notice board with paper notes pinned up in the staff room

9. Which of these is an example of e-commerce?

   • A business that writes letters to customers by hand each week and posts them
   • An online shop that takes orders and payments through its website
   • A shop that sells goods only to people who visit in person at the till
   • A market stall that accepts only cash from passing customers on the day

10. Which technology is most likely to help a business track its stock levels in real time?

    • Paper stock cards kept in a drawer and checked once a year
    • A stock count carried out only at the end of each decade
    • A written list kept by the owner's family members at home
    • Computerised stock management systems linked to sales tills

11. Which of these best describes social media as a business technology?

    • Online platforms where businesses share content, interact with customers and advertise
    • Radio programmes that are recorded and sold on cassette tape in local shops
    • Paper magazines that are sold only in newsagents across the country each month
    • Television broadcasts that the business pays to appear in each evening on air

12. A business uses video calls to hold meetings with staff in different countries. Which technology is this?

    • Physical telegraph line
    • Manual filing
    • Hand-written correspondence
    • Digital communication

13. Which of these is an example of a payment system that businesses use online?

    • A secure online card payment gateway on a website
    • Coins collected in a glass jar on the counter
    • A paper voucher exchanged for goods at a market
    • A cheque sent by post to a supplier's office

14. Which of these is a technology that a business might use to improve its marketing?

    • Targeted online advertising that shows adverts to specific types of customers
    • A handwritten sign placed outside the business each morning, updated by hand and seen by passers-by
    • A telephone directory listing published once a decade, with no way of changing the entry in between
    • A printed poster left in one corner of a single shop window with no way to measure who sees it

15. Which of these shows a business using technology to speed up its production?

    • Workers hand-counting each item and writing totals in a paper ledger every day
    • A business relying only on paper orders sent by post from its customers
    • Automated machinery that assembles products on a production line
    • A business that stops using any equipment in its factory to cut costs

16. A business uses an electronic point-of-sale system at its tills. What is the main benefit?

    • Customers are no longer able to pay by cash or card at the till in the shop
    • The business is exempt from paying VAT on the goods it sells through its tills
    • Sales data is captured instantly, which supports stock control and reporting
    • The business no longer needs to keep any record of its sales at all, which saves time

17. Which of these is a type of technology that could be used to send invoices to customers quickly?

    • Accounting software that emails invoices directly to customers
    • A town crier who announces the amount owed in the market square each week
    • A courier who hand-delivers a handwritten note to each customer every month
    • A telegram sent once a year to all customers about the amount outstanding

18. Which technology type is most closely linked to a business using cloud storage to keep its files available to staff anywhere?

    • Digital storage and communication technology
    • Manual typewriters kept in the reception area
    • Paper-based correspondence sent by courier
    • Hand-written filing in a locked cabinet

19. What does a digital payment system allow a business to do?

    • Accept electronic payments such as card or mobile transfers
    • Hold cash in a safe with no record of takings kept for the accounts
    • Send paper cheques by post to every customer each month for their records
    • Print receipts on carbon paper for every sale made in the shop each day

20. Which of these is an example of digital communication used by a business?

    • Sending a marketing email to customers
    • Posting a printed flyer through letterboxes
    • Making a telephone call with a paper note
    • Writing a letter by hand to every supplier

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