Lesson 1.5.3a

1.5.3a Principles of consumer law and employment law Quiz: Pearson Edexcel Business, Unit 5

20 questions

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Lesson 1.5.3a, Principles of consumer law and employment law: 20 multiple choice questions for the Pearson Edexcel GCSE Business (1BS0), Unit 5: Understanding external influences on business, written with Revision Ninja.

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The 20 questions

  1. What is the main purpose of consumer law?

    • To require all customers to buy products from a single supplier, so that buying is kept simple
    • To set the prices that every business in the UK must charge, so that all shops sell at the same price
    • To protect businesses from all customer complaints and returns, so that sellers never have to refund anyone
    • To protect customers by ensuring goods and services are of satisfactory quality and as described

  2. Under consumer law, goods must be of satisfactory quality. Which of these is an example of a breach?

    • A new laptop with a small scratch that the buyer was told about before purchase
    • A new laptop that stops working after two days because of a fault
    • A new laptop that works well for three years with normal use
    • A new laptop that is slightly heavier than the description implied, as the buyer was told

  3. Which of these is a consumer right under UK law?

    • The right to goods that are as described and fit for purpose
    • The right to set prices for goods in another shop
    • The right to return any product for a full refund at any time for no reason
    • The right to be given free products whenever a shop is busy

  4. What is the main purpose of employment law?

    • To give business owners the right to hire and fire staff at any time without reason
    • To ensure every business has the same number of staff in each department
    • To set the prices that businesses charge their customers for goods
    • To protect workers' rights on recruitment, pay, discrimination and health and safety

  5. Which of these is covered by employment law?

    • The price a business charges for its goods in the shop each week
    • The rate of interest that a bank charges on overdrafts to businesses
    • A minimum wage that employers must pay to eligible workers
    • The quality standards of goods sold to customers in the local shop

  6. Which of these is an example of discrimination that employment law forbids?

    • Refusing to hire a worker because of their sex or race
    • Asking every candidate the same set of questions at interview
    • Offering training to all employees who ask for it
    • Choosing a candidate because they have the best qualifications for the role

  7. Which of these is a health and safety obligation for an employer under employment law?

    • Paying every employee the same wage regardless of their role
    • Providing a safe working environment and training for staff
    • Ensuring staff never make any mistakes at work
    • Requiring employees to bring their own equipment to work each day

  8. Which of these is an example of a consumer right when buying goods online?

    • The right to receive a discount whenever the seller wishes to offer one, regardless of the price
    • The right to set the terms of the contract after delivery is made, including the price paid
    • The right to cancel the order within a cooling-off period for most goods bought at a distance
    • The right to take the goods back and keep them free of charge for life, whatever their condition

  9. A worker is paid less than the minimum wage. Which principle of employment law is being breached?

    • The right to a company car for every employee
    • The right to be paid at least the national minimum wage
    • The right to have a say in the price of the company's products
    • The right to be paid in cash only at the end of the year

  10. Which action would breach consumer law?

    • Selling a second-hand car while describing it as having a full service history it does not have
    • Offering a free gift to customers who buy a product in store, as a sales promotion during the week
    • Providing a written receipt to every customer who makes a purchase, as the law expects of sellers
    • Displaying a fixed shelf price that the customer pays at the till, exactly as shown on the label

  11. A customer buys a washing machine that is faulty within weeks. Which consumer right is most relevant?

    • The right to pay less for the machine because it has been used for a few weeks
    • The right to a repair, replacement or refund if goods are not of satisfactory quality
    • The right to demand the shop give them a free washing machine every single year
    • The right to choose the design of the washing machine after the purchase is made

  12. Which of these is a principle of employment law about recruitment?

    • Employers must set a fixed pay level for every role in the business
    • Employers must not discriminate against candidates on protected grounds
    • Employers must recruit only from one local area for every role
    • Employers must always hire the first candidate who applies for a job

  13. Which of these is a right that employment law gives to employees on pay?

    • The right to be paid more than the owner of the business each month
    • The right to the national minimum wage and to be paid for the work done
    • The right to have a fixed salary that cannot change even if they stop working
    • The right to receive free meals for life from the employer

  14. Why does consumer law protect buyers from misleading descriptions?

    • Because sellers are not allowed to advertise their products at all in any medium
    • Because consumers always have the right to set the price of goods they buy
    • Because customers rely on what they are told when deciding whether to buy
    • Because the government wants to stop all sales of goods in the high street each year

  15. Which of these is a health and safety principle that employment law covers?

    • Employers must avoid any form of risk assessment to save time
    • Employers must assess risks and take reasonable steps to protect employees
    • Employees must bring their own safety equipment to work at their own expense
    • Employees are responsible for all safety costs at work

  16. A business refuses to offer a job to an applicant because she is pregnant. Which law is most relevant?

    • Employment law on discrimination
    • Environmental law on waste disposal
    • Competition law on pricing
    • Consumer law on faulty goods

  17. A shop sells a jacket described as waterproof that is not. What is the main consumer right at stake?

    • The right to goods that are as described
    • The right to free clothing from the shop
    • The right to choose the material of the jacket
    • The right to pay for the jacket in instalments

  18. Which of these is a principle of consumer law that protects buyers when goods are delivered?

    • Goods must be delivered only to the seller's address and not the buyer's
    • Goods must be delivered within a reasonable time and be as described
    • Goods must always be delivered in exactly one day, whatever the distance
    • Goods may be delivered in any condition the seller chooses

  19. Which entitlement under UK employment law is most closely linked to time off work?

    • Paid annual leave for eligible workers
    • Free use of the employer's holiday home each year
    • A bonus payment for each day worked in the year
    • A company car for every employee at all times

  20. A seller has a legal duty to supply goods that match their description. What is this principle called?

    • Goods on approval
    • Goods on credit
    • Goods as described
    • Goods at a fixed price

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