Lesson 6.12.1

6.12.1 Motivation Quiz: OCR Business, Unit 6

20 questions

Written by Revision Ninja · Last reviewed 11 October 2026

In partnership with Revision Ninja

Lesson 6.12.1, Motivation: 20 multiple choice questions for the OCR Business (H431), Unit 6: Human resources, written with Revision Ninja.

Host it live on the board and students join with a game code on their own devices, or revise alone with Free Play. The answers are revealed in the game.

Host this setFree Play

The 20 questions

  1. What term describes the desire and willingness of a worker to complete tasks effectively?

    • Delegation
    • Motivation
    • Authoritarianism
    • Leadership

  2. According to Maslow's hierarchy of needs, which level must be satisfied first?

    • Safety needs
    • Social needs
    • Physiological needs
    • Self-actualisation

  3. In Herzberg's two-factor theory, which of the following is classed as a hygiene factor?

    • Responsibility
    • Recognition
    • Achievement
    • Pay

  4. Which motivation theory asserts that motivation depends on expectancy, instrumentality, and valence?

    • Vroom's theory
    • Maslow's hierarchy
    • Herzberg's theory
    • Peters' theory

  5. According to McClelland's human motivation theory, which need drives a desire to control others?

    • Need for power
    • Need for achievement
    • Need for autonomy
    • Need for affiliation

  6. Locke's goal-setting theory states that employee performance improves when goals are what?

    • Vague and easy
    • General and unmeasured
    • Specific and challenging
    • Broad and informal

  7. Management by Objectives was developed as a strategic management model by which theorist?

    • Elton Mayo
    • Frederick Taylor
    • Peter Drucker
    • Tom Peters

  8. Which financial motivation method pays employees a percentage of the value of sales achieved?

    • Piece rate
    • Profit share
    • Commission
    • Salaries

  9. A factory worker receives payment based strictly on the number of items produced. Which payment method is this?

    • Performance-related pay
    • Hourly rate
    • Commission
    • Piece rate

  10. Giving employees greater control over their day-to-day tasks without changing their workload is known as what?

    • Job enlargement
    • Job enrichment
    • Piece rate
    • Job rotation

  11. Moving a retail worker between checkout, shelf-stacking, and customer service tasks is an example of what?

    • Job rotation
    • Job enrichment
    • Job enlargement
    • Works council

  12. A firm introduces flexible hours to improve worker wellbeing. What type of incentive is this?

    • Monetary incentive
    • Fringe benefit rate
    • Non-monetary incentive
    • Performance-related pay

  13. An organisation where staff elect representatives to meet management and discuss workplace issues uses what system?

    • Quality circle
    • Works council
    • Job enlargement
    • Industrial democracy

  14. A manager involves shop floor staff in planning production schedules. Which style of decision-making is this?

    • Paternalistic management
    • Autocratic decision-making
    • Laissez-faire leadership
    • Participative decision-making

  15. Which legal document sets out the pay, terms, and duties agreed between employer and employee?

    • Personnel specification
    • Contract of employment
    • Job description
    • Staff handbook

  16. An employer pays a 22-year-old worker less than the legal minimum hourly standard. Which law is breached?

    • Health and Safety
    • Equality Act
    • National Minimum Wage
    • Data Protection Act

  17. Tom Peters' excellence theory emphasises that high-performing businesses succeed primarily through which focus?

    • Strict cost minimisation
    • Piece-rate pay systems
    • Customer and people
    • Centralised bureaucracy

  18. In Vroom's expectancy theory, what does valence refer to in relation to a reward?

    • Value of outcome
    • Effort required
    • Probability of success
    • Clarity of goals

  19. Which system gives employees direct ownership or board representation to shape overall corporate strategy?

    • Works council
    • Quality circle
    • Industrial democracy
    • Job enrichment

  20. Under UK employment law, what formal process must an employee follow to report workplace unfairness?

    • Equality audit
    • Redundancy process
    • Grievance procedure
    • Dismissal notice

All OCR Business quizzes