Lesson 3.3.3

3.3.3 Motivation Theories Quiz: NCFE Business & Enterprise, Unit 3

20 questions · by Revision Ninja

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This free Motivation Theories quiz has 20 multiple choice questions for the NCFE Level 1/2 Technical Award in Business and Enterprise (NCFE Business & Enterprise), Unit 3: Human Resources. It covers lesson 3.3.3, Motivation Theories, one of the ready-made revision sets written with Revision Ninja and organised by unit on Qwiz Rush.

Use it as a starter, a plenary or an end-of-unit check: host it live on the board and students join with a game code on their own devices — no student accounts and nothing to install — or set it for independent revision with Free Play, where each student works through the questions alone.

Every question runs on a 20-second countdown and the fastest correct answers score the most. All the questions and their choices are listed below so you can see what the quiz covers; the answers are revealed in the game. Want to change something? Make your own copy and edit it in your library.

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The 20 questions

  1. Which level sits at the bottom of Maslow's hierarchy and has to be met first?

    • The need to belong to a team
    • The need to feel safe and secure
    • Basic needs like food, rest and pay
    • The need to be respected by others

  2. In Herzberg's theory, what is the main job of hygiene factors such as pay and safe conditions?

    • To raise output by rewarding achievement
    • To keep staff from becoming unhappy
    • To give staff a sense of pride
    • To push staff to work harder

  3. Which of these would Herzberg class as a motivator rather than a hygiene factor?

    • Being given more responsibility
    • A pay rise agreed with the union
    • A clean workshop with new safety gear
    • Closer supervision from a manager

  4. Warehouse staff work in separate bays and rarely speak to colleagues. Which Maslow need is being left unmet?

    • Esteem needs
    • Self-actualisation needs
    • Safety needs
    • Social needs

  5. According to Herzberg, what tends to happen in a job with good hygiene factors but no motivators?

    • Workers feel a strong sense of achievement
    • Workers quickly leave for a rival firm
    • Workers become dissatisfied and complain
    • Workers stay, but put in little effort

  6. A call centre wants to stop staff grumbling about the job. Which change works on Herzberg's hygiene factors?

    • Offer training towards a promotion
    • Praise the best performer each month
    • Repair the heating and update the chairs
    • Let staff lead their own team projects

  7. In Maslow's hierarchy, what has to happen before a worker moves up to the next level?

    • The needs below must be largely met
    • Their manager must approve the move
    • A year at the current level must pass
    • They must reach the top pay band

  8. Herzberg called motivators 'intrinsic'. What does intrinsic mean here?

    • They come from the working conditions
    • They come from pay packets and bonuses
    • They come from the work itself
    • They come from company rules

  9. A manager gives everyone a pay rise, but effort does not improve. How would Herzberg explain this?

    • Pay is a motivator once basic needs are met
    • Pay is a hygiene factor, not a motivator
    • Pay is a motivator, but the rise was too small
    • Pay meets esteem needs, so effort should rise

  10. Which action would best meet an employee's esteem needs under Maslow?

    • Praise good work in front of the team
    • Set up a staff football team
    • Pay a wage that covers rent and food
    • Fit better locks and fire exits

  11. A café pays for its baristas to take a coffee-making course. How does this raise motivation?

    • They feel more skilled and valued
    • They need less supervision at work
    • They find the work easier and less tiring
    • They qualify, so their rate of pay rises

  12. Six packers work as a team and share one output target. What problem can this cause?

    • Training costs rise for each member
    • Managers must check each task done
    • Some members may do little work
    • Packers specialise in one narrow task

  13. In which job would piece rate be the easiest system to use fairly?

    • Packing fruit in a factory
    • Advising customers in a bank
    • Managing a team of engineers
    • Teaching a class of students

  14. How can financial rewards raise a worker's motivation?

    • They give the worker more say in decisions
    • They offer the worker a longer holiday
    • They make the work itself more varied
    • They give a clear reason to hit targets

  15. A factory gives an assembly worker three more tasks at the same level of responsibility. What is the aim?

    • Add variety to a repetitive job
    • Raise the worker's rate of pay
    • Let the worker set their own targets
    • Give the worker more authority

  16. A factory pays its assembly workers by piece rate. What is their pay based on?

    • The number of items they finish
    • The number of hours they work
    • A set percentage of each sale
    • A fixed share of yearly profit

  17. Which of these best describes a bonus?

    • A share of the firm's yearly profit
    • An extra payment for hitting a target
    • A regular payment made each month
    • A payment for each unit produced

  18. A manager wants a warehouse picker's job to be more challenging, not simply bigger. Which change fits that aim?

    • Give them quality checks to sign off
    • Give them more items to pick each hour
    • Give them extra picking areas to cover
    • Move them to packing on Fridays

  19. An estate agent earns 2% of the price of every house they sell. What is this pay called?

    • Profit share
    • Time rate
    • Piece rate
    • Commission

  20. What does performance-related pay link an employee's extra pay to?

    • The overall performance of the firm
    • The years of service they have given
    • The number of units they produce
    • Their scores in an annual appraisal