3.5.3a Human resource productivity, turnover and absenteeism Quiz: Pearson Edexcel Business, Unit 3

The 20 questions

1. How is labour productivity most commonly calculated in business?

   • Output per worker
   • Output per machine
   • Costs per unit
   • Revenue per customer

2. What does a business's labour turnover rate measure?

   • Staff sickness days
   • Output per worker
   • Total training hours
   • Rate staff leave

3. How is employee absenteeism best described in human resource management?

   • Working days lost
   • Staff training time
   • Machine downtime hours
   • Annual resignation rate

4. What is the main focus of a labour retention strategy?

   • Reducing training hours
   • Automating key tasks
   • Keeping existing staff
   • Recruiting new staff

5. Which financial incentive scheme links pay directly to employee output?

   • Fringe benefits package
   • Standard hourly rate
   • Fixed monthly salary
   • Performance-related pay

6. How does an employee share ownership scheme aim to improve retention?

   • Providing external training
   • Giving financial stake
   • Increasing hourly wages
   • Offering flexible hours

7. What is the core feature of an employee empowerment strategy?

   • Centralising decision making
   • Increasing direct supervision
   • Standardising job tasks
   • Giving greater authority

8. What is the primary focus of an HR consultation strategy?

   • Seeking employee views
   • Automating assembly lines
   • Dismissing underperforming staff
   • Dictating daily tasks

9. A firm has output of 60,000 units and 200 employees. What is labour productivity?

   • 300 units per employee
   • 60 units per employee
   • 200 units per employee
   • 3,000 units per employee

10. A firm loses 20 employees during a year and has an average of 200 employees. What is its labour turnover rate?

    • 2%
    • 10%
    • 5%
    • 20%

11. A team of 10 staff has 2,000 possible working days in a year and loses 100 days to absence. What is the absenteeism rate?

    • 0.5%
    • 5%
    • 20%
    • 10%

12. A firm's labour productivity rises from 300 to 330 units per employee. What is the percentage increase?

    • 10%
    • 3.3%
    • 30%
    • 33%

13. A business reduces its labour turnover from 15% to 10%. What is a direct financial benefit?

    • Higher wage bills
    • Increased tax rates
    • Lower capital spending
    • Lower recruitment costs

14. Which HR metric is directly improved by effective workplace consultation?

    • Staff engagement
    • Unit storage cost
    • Capital turnover
    • Capacity utilisation

15. Why does high labour turnover often lead to reduced productivity?

    • Higher utility bills
    • Increased storage costs
    • Loss of experience
    • Lower interest rates

16. Why might empowerment retain staff more effectively than financial rewards alone?

    • Requires zero training
    • Builds intrinsic motivation
    • Guarantees instant profit
    • Eliminates wage costs

17. High workforce absenteeism is most commonly a sign of which underlying issue?

    • High customer loyalty
    • Efficient production processes
    • Excessive profit margins
    • Low staff morale

18. What is the main criticism of using strict penalties to reduce absenteeism?

    • Damages workplace trust
    • Reduces product quality
    • Increases wage costs
    • Lowers machine speed

19. Which HR combination best increases productivity while simultaneously reducing turnover?

    • Monitoring and penalties
    • Bonuses and empowerment
    • Redundancies and fines
    • Demotions and targets

20. What is a key limitation of using labour productivity to measure staff performance?

    • Ignores output quality
    • Ignores staff headcount
    • Ignores total output
    • Ignores unit costs

Related quizzes

• Corporate objectives and mission Quiz · 3.1.1 · 20 questions
• Corporate strategy and SWOT analysis Quiz · 3.1.2 · 20 questions
• Corporate strategy and PESTLE analysis Quiz · 3.1.3 · 20 questions
• Objectives and problems of growth Quiz · 3.2.1 · 20 questions
• Mergers and takeovers Quiz · 3.2.2 · 20 questions
• Organic growth Quiz · 3.2.3 · 20 questions
• Small business survival Quiz · 3.2.4 · 20 questions
• Time-series analysis and sales forecasting Quiz · 3.3.1 · 20 questions
• Investment appraisal Quiz · 3.3.2 · 20 questions
• Decision trees Quiz · 3.3.3 · 20 questions