Lesson T3.3.2
T3.3.2 Refining with user and stakeholder views Quiz: KS3 Design & Technology, Unit 3
20 questions
In partnership with Revision Ninja
Lesson T3.3.2, Refining with user and stakeholder views: 20 multiple choice questions for the KS3 Design & Technology (National Curriculum), Unit 3: Evaluate, written with Revision Ninja.
Host it live on the board and students join with a game code on their own devices, or revise alone with Free Play. The answers are revealed in the game.
The 20 questions
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Why should designers refine ideas with the views of users?
- Users only need to be consulted after the finished product is sold to buyers
- Users show whether the design meets their real needs and preferences
- Users replace the need for any testing or measurement of the whole design
- Users are always wrong about what makes a good product for the market
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What is an interested group in a design project?
- A group of shops that sell only the packaging for the design to the public
- A group of machines that are used to make the whole product in the factory
- A group affected by the product, such as parents, carers or teachers
- A group of designers who only ever work on paper projects in the studio
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A design for a school bag is shown to pupils and staff. Why?
- Only the staff can decide whether the bag will sell in the school shop
- Neither group should see it until the bag is finished and ready to sell
- Only the pupils need to see it, because they will buy it at the shop
- Both groups can give useful views on the bag's use and safety
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What is a useful way to collect user views on a prototype?
- Guessing what users would say and then writing that down in the notebook
- A structured questionnaire or observation session with clear questions
- Waiting for users to complain after the product has already been sold out
- Asking one friend a vague question on the way out of the classroom door
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Why is feedback from users valuable after a first prototype?
- It removes the need to produce any further prototypes
- It proves the design is perfect and needs no further work
- It shows what to change before the design is finalised
- It only matters for the marketing of the product
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A user says a handle is uncomfortable. Which action follows best?
- Keep the handle exactly as it is and tell users to simply get used to it
- Record the comment, reshape the handle and test it with the user again
- Remove the handle from the design altogether and sell the product without one
- Dismiss the comment because only one person complained about the handle
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What is a potential conflict between stakeholder views?
- Stakeholders only have views about the packaging of the finished design item
- Stakeholders never disagree about any single part of a design in the project
- All stakeholders always want exactly the same outcome from the whole design
- Different groups may want different things, such as low cost and high quality
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How can a designer balance conflicting stakeholder views?
- Choose the view of the person who speaks the loudest in the meeting room
- Ignore all views except the designer's own opinion about the product
- Make the product in as many different versions as possible to please everyone
- Prioritise the specification points and explain the trade-offs made
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Why should a designer keep a record of feedback?
- So the record can be used to avoid testing the same design again later on
- So the feedback can be thrown away once the test has been finished
- So the feedback can be sold to other companies working in the same market
- So that the design decisions can be justified and traced later
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Which feedback is most useful for refining a product?
- Specific comments linked to particular features of the design
- Comments that only mention the product's packaging colour in the local shop
- General comments such as the product is good or bad overall in use
- Comments that come from people who never once used the product at all
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What is a focus group?
- A group of shops that agree to sell the product in all of their stores
- A team of designers who work only on the packaging of the product
- A small group of people brought together to discuss a product
- A group of machines used to test the product's strength in the lab
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A survey of 50 users shows 45 would use a product daily. What percentage is this?
- 50 per cent
- 95 per cent
- 45 per cent
- 90 per cent
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What is a usability test?
- A test that checks the prototype's colour in daylight
- Observing users trying to complete tasks with a prototype
- A test that counts the screws used in the prototype
- A test that measures the prototype's electrical resistance
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Which feedback method gives the most detailed understanding of a user's experience?
- An interview where the user is asked open questions
- A count of how many times the product is picked up in the shop
- A single tick-box question with yes or no answers for the user
- A printed label listing the product's features on the box front
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Why should a designer avoid leading questions when gathering user views?
- They are not allowed to be used in any school project of any kind at all
- They make the questionnaire take too long for the users to complete
- They always produce answers that are far too short to use in the report
- They can bias the answers towards the designer's preferred outcome
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A pupil asks a user Is the handle comfortable, yes or no? What is the drawback?
- The question is never allowed in a school project
- The question uses words that users cannot understand at all
- The question is too long for the user to read easily
- A yes or no answer gives little detail about why or how
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Why should a designer consider feedback from users with different needs?
- Users with different needs always want the same features
- A design that works for one group may fail for another
- Feedback from different groups is never worth considering
- Only the average user needs to be considered in any design
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Which information from a user test best supports a design change?
- Evidence that a specific part caused a repeated problem for several users
- A remark that the users seemed to be in a good mood during the trial
- A guess that the product could be a little better in some small way
- A comment about the colour of the testing room and its paint on the walls
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Why is it important to refine a design more than once?
- Designs never need to change at all after the first version is complete
- Each round of feedback can reveal new problems or new improvements
- Refining only once is required by the specification for every project
- Refining more than once always makes the design worse in the very end
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A design refinement cycle takes 2 days. How many days for 4 cycles?
- 2 days
- 4 days
- 6 days
- 8 days
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